Privacy Policy

Zenvex Travel is operated by Zenvex Holdings LLC. This policy explains how we use information when you browse zenvextravel.com, contact us, create an account, or place an order.

Information you provide

We collect the details needed to respond to inquiries and manage purchases: name, email, phone number, billing and shipping addresses, order contents, and messages you send us. Account information lets you access your order history and saved addresses. Please do not send card details through our contact form or email.

Information used to run the site

Our hosting and security systems may process IP addresses, browser information, requested pages, and error logs to deliver the website, prevent abuse, and resolve technical problems. Shopping sessions remember the items in your bag and the information needed for checkout.

Cookies and your choice

We use essential WooCommerce cookies to maintain the shopping bag and checkout session, and WordPress cookies when you log in. These are necessary for the features you request. Your Accept or Decline preference is stored in your browser’s local storage under zv_cookie_choice. We currently use no optional analytics, advertising pixels, or marketing cookies. Accepting does not activate any such service.

You can reopen the choice using Cookie Settings in the footer. Browser settings also let you delete cookies and local storage; blocking essential cookies may prevent your bag or account from working.

How we use and share information

We use information for order administration, delivery, customer support, returns, fraud prevention, and legal recordkeeping. Service providers that help operate the website, deliver email, or transport orders receive the information needed for those tasks. We may disclose information when required by law or to protect against misuse. We do not sell personal information or share it for cross-context behavioral advertising.

Retention and protection

We retain order and support records for as long as needed to provide service, address disputes, and meet applicable accounting or legal obligations. We use HTTPS and access controls to help protect information. No online system can guarantee absolute security.

Your requests

You may ask to access, correct, or delete your information by contacting [email protected]. We may verify your identity before acting. Some records may need to be kept for legal or transaction purposes. Depending on your state, additional privacy rights may apply; we will review applicable requests without discrimination.

Children and changes

Our store is intended for adult shoppers and is not directed to children under 13. Contact us if you believe a child has provided personal information. We may revise this policy as our practices change; the current policy is available on this page.

Privacy contact

Zenvex Holdings LLC
320 E MCKELLIPS RD LOT 170, MESA, AZ 85201-2153
[email protected] · 714-487-7866
Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time