Terms of Service
These terms apply to your use of zenvextravel.com and purchases from Zenvex Travel, operated by Zenvex Holdings LLC. By using the store or placing an order, you agree to these terms and the policies linked below.
Using the store
You must be able to enter a binding purchase agreement under applicable law. Provide accurate contact and address details, keep account credentials private, and use the site for lawful purposes. Do not interfere with its operation or submit another person’s information without permission.
Product details and prices
Prices are in U.S. dollars. Applicable taxes and shipping charges, if any, are shown during checkout. Product photographs illustrate the item; screen settings can affect color appearance. Measurements are approximate where stated. Check each product’s material, dimensions, and included items before purchasing. Airline baggage rules vary, and no product is guaranteed to fit every airline’s allowance.
Orders
An order acknowledgment confirms receipt of your order information. We may contact you to correct an address or clarify details. If an item cannot be supplied or a material pricing or description error affects your order, we will notify you and offer an appropriate correction, cancellation, or refund. We do not require you to accept a substitute item.
Delivery and returns
We deliver only to the contiguous 48 U.S. states. Processing takes 1–3 business days, followed by 2–7 days in transit. Orders $59+ ship free; otherwise standard shipping is $6.99. See our Shipping Policy for details. You may request a return within 30 days of delivery under our Refund Policy.
Site content and external links
Our brand assets and original website content may not be copied for commercial use without permission. Links to external websites, when provided, are for convenience; their own terms and privacy practices apply.
Responsibility and consumer rights
Use products for their intended purpose and follow care information. We are not responsible for airline acceptance decisions or delays outside our reasonable control. Nothing in these terms excludes rights or remedies that cannot be limited under applicable consumer law. Any limitation applies only to the extent permitted by law.
Privacy and updates
Our Privacy Policy explains how we handle customer information. We may update these terms for future site use and orders. The terms applicable when an order is placed govern that purchase.
Contact the business
Zenvex Holdings LLC
320 E MCKELLIPS RD LOT 170, MESA, AZ 85201-2153
[email protected] · 714-487-7866
Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time